Listen to ISO 9001:2015 for organizational competitiveness: Correlation between change management and improvement

In their quest to achieve superior performance and business results, organizations have extensively adopted models such as ISO 9001 Quality Managements Standards. Research supports that Quality Management System brings significant benefits for organizations competitiveness and success and more than...

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Bibliographic Details
Main Authors: Fonseca Luis Miguel, Domingues José Pedro
Format: Article
Language:English
Published: Sciendo 2017-07-01
Series:Proceedings of the International Conference on Business Excellence
Subjects:
Online Access:https://doi.org/10.1515/picbe-2017-0097