An economic decision model for determining the appropriate level of business process standardization
Abstract Business process management (BPM) is an acknowledged source of corporate performance. A well-established element of the BPM toolbox by which organizations intend to tune the performance of their processes is business process standardization (BPS). So far, research on BPS has predominantly t...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Springer
2016-05-01
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Series: | Business Research |
Subjects: | |
Online Access: | http://link.springer.com/article/10.1007/s40685-016-0035-6 |