An economic decision model for determining the appropriate level of business process standardization

Abstract Business process management (BPM) is an acknowledged source of corporate performance. A well-established element of the BPM toolbox by which organizations intend to tune the performance of their processes is business process standardization (BPS). So far, research on BPS has predominantly t...

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Bibliographic Details
Main Authors: Patrick Afflerbach, Manuel Bolsinger, Maximilian Röglinger
Format: Article
Language:English
Published: Springer 2016-05-01
Series:Business Research
Subjects:
Online Access:http://link.springer.com/article/10.1007/s40685-016-0035-6