A COLLABORATIVE PERSPECTIVE OF CRM
Today, companies are becoming more customer focused, trying to adapt their business systems in order to be more responsive to the ever-changing needs of customers. CRM software gives a new face to the relationship with the customer, using the new technolo
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Format: | Article |
Language: | deu |
Published: |
University of Oradea
2009-05-01
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Series: | Annals of the University of Oradea: Economic Science |
Subjects: | |
Online Access: | http://steconomice.uoradea.ro/anale/volume/2009/v4-management-and-marketing/205.pdf |