Evaluating the quality of educational services based on student\'s viewpoint according to SERVQUAL model in the Faculty of Mathematical, Statistical and Computer Sciences at Tehran University
Introduction: Evaluating the quality of educational services is one of the most important jobs of the higher education. The SERVQUAL model for gap analysis evaluates the quality of services based on customer’s viewpoint. A good plan for increasing educational services quality can be achiev...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
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Shahid Sadoughi University of Medical Sciences
2018-03-01
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| Series: | Journal of Medical Education and Development |
| Subjects: | |
| Online Access: | http://jmed.ssu.ac.ir/browse.php?a_code=A-10-860-1&slc_lang=en&sid=1 |