Investigating the Effect of Hospitals Service Quality on Switching Behavior of Inpatients in Shahid Sadoughi Hospital of Yazd
Introduction: If the patients are not satisfied with the hospital, this results in switching behavior of patients. In this situation, among different hospitals, the patients choose the hospital with higher level of service quality. So, the main aim of this paper is investigating the effect of hospit...
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| Format: | Article |
| Language: | fas |
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Shahid Sadoughi University of Medical Sciences
2018-07-01
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| Series: | Toloo-e-behdasht |
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| Online Access: | http://tbj.ssu.ac.ir/browse.php?a_code=A-10-1779-2&slc_lang=en&sid=1 |