Digital methods to enhance the usefulness of patient experience data in services for long-term conditions: the DEPEND mixed-methods study
Background: Collecting NHS patient experience data is critical to ensure the delivery of high-quality services. Data are obtained from multiple sources, including service-specific surveys and widely used generic surveys. There are concerns about the timeliness of feedback, that some groups of patien...
Main Authors: | Caroline Sanders, Papreen Nahar, Nicola Small, Damian Hodgson, Bie Nio Ong, Azad Dehghan, Charlotte A Sharp, William G Dixon, Shôn Lewis, Evangelos Kontopantelis, Gavin Daker-White, Peter Bower, Linda Davies, Humayun Kayesh, Rebecca Spencer, Aneela McAvoy, Ruth Boaden, Karina Lovell, John Ainsworth, Magdalena Nowakowska, Andrew Shepherd, Patrick Cahoon, Richard Hopkins, Dawn Allen, Annmarie Lewis, Goran Nenadic |
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Format: | Article |
Language: | English |
Published: |
NIHR Journals Library
2020-06-01
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Series: | Health Services and Delivery Research |
Subjects: | |
Online Access: | https://doi.org/10.3310/hsdr08280 |
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