How do the effects of retail innovation change? An analysis by product category

The present work deals with the study of the antecedents and consequences of satisfaction in retailing through two variables of special relevance, such as innovation and store image. By differentiating between innovation in marketing and in technology, the goal is twofold: to analyze the chain of ef...

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Bibliographic Details
Main Authors: Maria Fuentes Blasco, Beatriz Moliner Velázquez, David Servera Francés, Irene Gil Saura
Format: Article
Language:English
Published: Universidad del País Vasco (UPV/EHU) 2020-03-01
Series:Management Letters/Cuadernos de Gestión
Subjects:
ict
tic
Online Access:http://www.ehu.eus/cuadernosdegestion/revista/en/published-issues/articulo?year=2020&vol=20&num=2&o=4