META-COMPETENCY OF HUMAN RESOURCES IN IMPROVING SERVICE QUALITY IN PHARMACY DEPARTMENT OF RSUD KLUNGKUNG

The hospital is a service company, where the product is intangible and comes from the service provider which in this case is the officer or human resources (HR). Human factors still play an important role for the success of an organization. Every individual is required to explore all the human resou...

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Bibliographic Details
Main Authors: Priatna I G.B.N.H.D., Gorda A.A.N.O.S.
Format: Article
Language:English
Published: Russian Journal of Agricultural and Socio-Economic Sciences 2019-10-01
Series:Russian Journal of Agricultural and Socio-Economic Sciences
Subjects:
Online Access:https://rjoas.com/issue-2019-10/article_26.pdf