META-COMPETENCY OF HUMAN RESOURCES IN IMPROVING SERVICE QUALITY IN PHARMACY DEPARTMENT OF RSUD KLUNGKUNG
The hospital is a service company, where the product is intangible and comes from the service provider which in this case is the officer or human resources (HR). Human factors still play an important role for the success of an organization. Every individual is required to explore all the human resou...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Russian Journal of Agricultural and Socio-Economic Sciences
2019-10-01
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Series: | Russian Journal of Agricultural and Socio-Economic Sciences |
Subjects: | |
Online Access: | https://rjoas.com/issue-2019-10/article_26.pdf |