Spiritual Well-Being and Religious Commitment in Explaining Customer Satisfaction and Loyalty in Sharia Banking

Abstract: This research aims to analyze the impact of spiritual well-being and religious commitment on customer satisfaction. And spiritual well-being, religious commitment, and customer satisfaction to customer loyalty. This research was quantitative with multiple linear regression. The data in thi...

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Bibliographic Details
Main Authors: Arif Afendi, Abdul Ghofur
Format: Article
Language:English
Published: Universitas Islam Negeri (UIN) Walisongo Semarang 2021-07-01
Series:Economica: Jurnal Ekonomi Islam
Subjects:
Online Access:https://journal.walisongo.ac.id/index.php/economica/article/view/6429