APPLICATION OF LEAN SIX SIGMA TO REDUCE PATIENT WAITING TIME: LITERATURE REVIEW
Reducing patient waits is vital to respond for the increasing demand for quality health services. Toward this endeavour, the aim of this research is to explore the current situation of application of lean six sigma (LSS) techniques in the healthcare sector as a strategy to address negative effects o...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2021-03-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v15-n1/14.pdf |