Reseña de " Service Operations Management" de Robert G. Murdick, Barry Render y Roberta S. Russell.
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| Format: | Article |
| Language: | English |
| Published: |
Instituto de Investigación Social y Turismo
2007-01-01
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| Series: | PASOS Revista de Turismo y Patrimonio Cultural |
| Online Access: | http://www.redalyc.org/articulo.oa?id=88150312 |