Utilization Asterisk for Service Desk
Article discusses our established Service Desk, which was created to help and facilitate the work of a wide sector of users. To reduce costs in small and large institutions rather than traditional PBX solutions, the use Voice over IP (VoIP) is offered. Then you can use open source software Asterisk...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
VSB-Technical University of Ostrava
2010-01-01
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| Series: | Advances in Electrical and Electronic Engineering |
| Subjects: | |
| Online Access: | http://advances.utc.sk/index.php/AEEE/article/view/11 |