An empirical investigation of trust in AI in a Chinese petrochemical enterprise based on institutional theory

Abstract Despite its considerable potential in the manufacturing industry, the application of artificial intelligence (AI) in the industry still faces the challenge of insufficient trust. Since AI is a black box with operations that ordinary users have difficulty understanding, users in organization...

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Bibliographic Details
Main Authors: Jia Li, Yiwen Zhou, Junping Yao, Xuan Liu
Format: Article
Language:English
Published: Nature Publishing Group 2021-06-01
Series:Scientific Reports
Online Access:https://doi.org/10.1038/s41598-021-92904-7