Using Project Performance to Measure Effectiveness of Quality Management System Maintenance and Practices in Construction Industry

This paper proposed seven existing and new performance indicators to measure the effectiveness of quality management system (QMS) maintenance and practices in construction industry. This research is carried out with a questionnaire based on QMS variables which are extracted from literature review an...

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Bibliographic Details
Main Authors: Tiong Kung Leong, Norhayati Zakuan, Muhamad Zameri Mat Saman, Mohd. Shoki Md. Ariff, Choy Soon Tan
Format: Article
Language:English
Published: Hindawi Limited 2014-01-01
Series:The Scientific World Journal
Online Access:http://dx.doi.org/10.1155/2014/591361