Agent-Based Self-Service Technology Adoption Model for Air-Travelers: Exploring Best Operational Practices

The continuous development of the service economy and an aging society with fewer children is expected to lead to a shortage of workers in the near future. In addition, the growth of the service economy would require service providers to meet various service requirements. In this regard, self-servic...

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Bibliographic Details
Main Authors: Keiichi Ueda, Setsuya Kurahashi
Format: Article
Language:English
Published: Frontiers Media S.A. 2018-02-01
Series:Frontiers in Physics
Subjects:
ABM
Online Access:http://journal.frontiersin.org/article/10.3389/fphy.2018.00005/full