Motivations and benefits of ISO system implementation in transportation-related companies: marketing aspect of ISO

The paper analyses the effects of ISO system implementation and certification. It separately reviews motivations to implement ISO system and benefits after the system implementation. The authors analyse motivations and benefits that are internal (managerial) and external (mainly — marketing type)...

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Bibliographic Details
Main Authors: Laima IvanauskienÄ—, Sigitas UrbonaviÄius
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2003-12-01
Series:Transport
Subjects:
Online Access:http://localhost/journals.vgtu.lt/index.php/Transport/article/view/8647