REDUCING DELAYS IN THE OPERATION PLAN OF A HOSPITAL: THE DIRECT OBSERVATION APPROACH

The efficiency of the operating ward has a significant impact on the financial condition of a hospital. It is estimated, that the operating department provides two-thirds of the income, while generating 40% of the costs. Any delay in the implementation of the operation plan leads to financial losses...

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Bibliographic Details
Main Authors: Anna Skowrońska-Szmer, Violetta Węgrzyn
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2020-06-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v14-n2/9.pdf