EVALUATING HEALTHCARE PERFORMANCE USING FUZZY LOGIC
The basic determining elements of healthcare services are the patient’s satisfaction with the service provided by hospitals, which includes behavioural and sentimental aspects and the quality and efficiency of the hospitals themselves. Patients are sometimes very confused, and so express their views...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Stellenbosch University
2020-05-01
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| Series: | South African Journal of Industrial Engineering |
| Subjects: | |
| Online Access: | http://sajie.journals.ac.za/pub/article/view/2150 |