Triaging symptom calls with and without practice guides: A case exemplar
This case exemplar demonstrates use of COSTaRS symptom practice guides for enhancing quality of telephone-based nursing services. The case is based on findings from an audit of nurse-led telephone consultation documentation from 299 patients’ health records in ambulatory oncology programs. Phone cal...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Pappin Communications
2016-07-01
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| Series: | Canadian Oncology Nursing Journal |
| Online Access: | http://www.canadianoncologynursingjournal.com/index.php/conj/article/view/695 |