Encounters along Micro-Level Borders: Silence and Metacommunicative Talk in Service Encounter Conversations between Finnish Employment Officials and Immigrants
This article examines the interaction between Finnish employment officials and their immigrant clients in service encounter conversations. It employs the concepts of metacommunicative talk, silence, agency and asymmetric interaction situation. Such service encounters between native speakers of Finni...
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| Format: | Article |
| Language: | English |
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Linköping University Electronic Press
2014-12-01
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| Series: | Culture Unbound: Journal of Current Cultural Research |
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| Online Access: | http://dx.doi.org/10.3384/cu.2000.1525.1461227 |
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