DETERMINANTS OF QUALITY MANAGEMENT PRACTICES IN STIMULATING PRODUCT AND PROCESS INNOVATIONS

Research highlights Quality Management System (QMS) has now become a recognizable guarantee of trust in certified business systems. A critical review of the literature reveals that empirical studies conducted to date have yielded conflicting findings on the relationship between quality management pr...

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Bibliographic Details
Main Authors: Boris Urban, Mainford Toga
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2017-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v11-n4/2.pdf