Service Quality of the Gauteng Hotel Industry Supply Chain.

The success of a hotel’s food operation unit depends on customer satisfaction and repeat patronage. There is a high probability that customers will be satisfied with their dining experience if the service and product quality provided by an hotel food operation unit are of an exceptional quality. The...

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Bibliographic Details
Main Authors: Mr L.E.M. Mosana, Dr A.E. Nesamvuni, Dr J.R. Roberson
Format: Article
Language:English
Published: AfricaJournals 2019-08-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_31_vol_8_4__2019_tut.pdf