HOW GREEN PERFORMANCE STIMULATES TOURIST LOYALTY? EXAMINING THE ROLE OF RELATIONSHIP QUALITY IN VIETNAM

The main purpose of this research is to propose and test a conceptual model that clarifies the relationship between green performance of hotels and customer loyalty with the mediating role of relationship quality. The data collected from 200 homestay tourists in Moc Chau national tourism area, Son L...

Full description

Bibliographic Details
Main Authors: Anh Tuan PHAM, The Kien NGUYEN, Van Anh VU, Canh Huy PHAM, Trung Thanh LE, Thi Van Anh LE, Thi Hong Nhung NGUYEN, Khac Lich HOANG
Format: Article
Language:English
Published: Editura Universităţii din Oradea 2021-03-01
Series:Geo Journal of Tourism and Geosites
Subjects:
Online Access:http://gtg.webhost.uoradea.ro/PDF/GTG-1-2021/gtg.34127-638.pdf