A BERT-Based Multi-Criteria Recommender System for Hotel Promotion Management

A BERT-Based Multi-Criteria Recommender System for Hotel Promotion Management

Numerous reviews are posted every day on travel information sharing platforms and sites. Hotels want to develop a customer recommender system to quickly and effectively identify potential target customers. TripAdvisor, the travel website that provided the data used in this study, allows customers to...

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Bibliographic Details
Main Authors: Yuanyuan Zhuang, Jaekyeong Kim
Format: Article
Language:English
Published: MDPI AG 2021-07-01
Series:Sustainability
Subjects:
recommender system
multi-criteria recommender systems
BERT
natural language processing
review data
text mining
Online Access:https://www.mdpi.com/2071-1050/13/14/8039

Internet

https://www.mdpi.com/2071-1050/13/14/8039

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