Managing Discovery Problems with User Experience in Mind
Williams Libraries recently developed a system for users to report problems they included while using the library catalog/discovery layer (Primo). Building on a method created by the Orbis Cascade Alliance, we built a Google form that allows users to report problems connecting to full text (or any o...
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| Format: | Article |
| Language: | English |
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Code4Lib
2019-05-01
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| Series: | Code4Lib Journal |
| Online Access: | https://journal.code4lib.org/articles/14481 |