Summary indicators of opinions expressed by the users of given service

In this paper we study the properties of a family of index, called CI. These indices have been proposed by Civardi, Zavarrone (2003) in order to evaluate the teaching quality in university disciplines. The most frequently used scales offer four or five points and the first two (or the last two) poin...

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Bibliographic Details
Main Authors: Marisa Civardi, Corrado Crocetta, Emma Zavarrone
Format: Article
Language:English
Published: University of Bologna 2008-06-01
Series:Statistica
Online Access:http://rivista-statistica.unibo.it/article/view/1213