Measuring tourist satisfaction and destination image with HOLSAT
HOLSAT instrument measures tourist satisfaction by comparing tourists' expectations and experience regarding various destination attributes. Destination image influences tourists' expectations, while experience in the destination modifies tourists' image perceptions, creating...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Serbian Geographical Society
2017-01-01
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Series: | Glasnik Srpskog Geografskog Društva |
Subjects: | |
Online Access: | http://www.doiserbia.nb.rs/img/doi/0350-3593/2017/0350-35931702087T.pdf |