Patient-Centric Scheduling With the Implementation of Health Information Technology to Improve the Patient Experience and Access to Care: Retrospective Case-Control Analysis

BackgroundCancellations and rescheduling of doctor’s appointments are common. An automated rescheduling system has the potential to facilitate the rescheduling process so that newly opened slots are promptly filled by patients who need and can take the slot. Building on an ex...

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Bibliographic Details
Main Authors: Chung, Sukyung, Martinez, Meghan C, Frosch, Dominick L, Jones, Veena G, Chan, Albert S
Format: Article
Language:English
Published: JMIR Publications 2020-06-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2020/6/e16451