Identifying Key Factors Affecting Customer’s Decision-Making of Internet Service Providers in Albania
The internet market in Albania is expanding and new Internet service providers have grown significantly. Improving competition in this market relies on understanding why customers choose a particular service provider. This research paper aims to investigate and understand how a range of factors impa...
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Format: | Article |
Language: | English |
Published: |
Faculty of Management National University of Political Studies and Public Administration
2019-09-01
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Series: | Management Dynamics in the Knowledge Economy |
Online Access: | http://www.managementdynamics.ro/index.php/journal/article/view/305/275 |