THE CORRELATION BETWEEN PATIENT SATISFACTION AND PEOPLE EQUITY AMONG PARAMEDIC STAFFS IN INPATIENT ROOMS

Background: One of the elements controlling the quality of hospital health services is patient and employee satisfaction. The mean value of patient satisfaction with all parameters of inpatient rooms at the Islamic Hospital in Surabaya from January to August 2016 was 61.3% which is less than the sta...

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Bibliographic Details
Main Author: Sendhi Tristanti Puspitasari
Format: Article
Language:English
Published: Universitas Airlangga 2019-09-01
Series:Jurnal Administrasi Kesehatan Indonesia
Online Access:https://e-journal.unair.ac.id/JAKI/article/view/11032