THE CORRELATION BETWEEN PATIENT SATISFACTION AND PEOPLE EQUITY AMONG PARAMEDIC STAFFS IN INPATIENT ROOMS
Background: One of the elements controlling the quality of hospital health services is patient and employee satisfaction. The mean value of patient satisfaction with all parameters of inpatient rooms at the Islamic Hospital in Surabaya from January to August 2016 was 61.3% which is less than the sta...
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Format: | Article |
Language: | English |
Published: |
Universitas Airlangga
2019-09-01
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Series: | Jurnal Administrasi Kesehatan Indonesia |
Online Access: | https://e-journal.unair.ac.id/JAKI/article/view/11032 |