Measuring an Academic Library’s Performance and Service: A Case Study in Georgia Southern University Library
This paper shares the Georgia Southern University Library’s experience of LibQUAL in user-centered and service-oriented academic learning environment. On the basis of reviewing the library literature on LibQUAL, this study presents the process of data analysis and data visualization for academic lib...
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Format: | Article |
Language: | English |
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Chinese American Librarians Association
2017-07-01
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Series: | International Journal of Librarianship (IJoL) |
Subjects: | |
Online Access: | https://ojs.calaijol.org/index.php/ijol/article/view/26 |