Measuring an Academic Library’s Performance and Service: A Case Study in Georgia Southern University Library

This paper shares the Georgia Southern University Library’s experience of LibQUAL in user-centered and service-oriented academic learning environment. On the basis of reviewing the library literature on LibQUAL, this study presents the process of data analysis and data visualization for academic lib...

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Bibliographic Details
Main Author: LiLi Li
Format: Article
Language:English
Published: Chinese American Librarians Association 2017-07-01
Series:International Journal of Librarianship (IJoL)
Subjects:
Online Access:https://ojs.calaijol.org/index.php/ijol/article/view/26