USE OF A HYBRID MCDM METHOD TO EVALUATE KEY SOLUTIONS INFLUENCING SERVICE QUALITY AT A PORT LOGISTICS CENTER IN TAIWAN

The main purpose of this article is to develop a hybrid multiple criteria decision-making (MCDM) model to evaluate key solutions influencing service quality at a port logistics center in Taiwan. At first, this article proposes the use of a hybrid MCDM model incorporating the Analytic Hierarchy Proce...

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Bibliographic Details
Main Authors: Jiun-Yan Tsai, Ji-Feng Ding, Kung-Don Ye, Gin-Shuh Liang
Format: Article
Language:English
Published: Faculty of Mechanical Engineering and Naval Architecture 2018-01-01
Series:Brodogradnja
Online Access:http://hrcak.srce.hr/file/278487