Dynamic Processes of an Airport’s System. Applying Value Network Analysis (VNA) to the Air Traveller Experience
In this paper, we argue that networks are fundamental instruments for the development of the business system of airports’ landside area. We propose value network analysis (VNA) to gain a better understanding of how processes and people create value in airports’ network ecosystem. This methodology ma...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Research Centre in Tourism, Sustainability and Well-being - CinTurs
2015-12-01
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| Series: | Journal of Spatial and Organizational Dynamics |
| Subjects: | |
| Online Access: | http://www.cieo.pt/journal/J_4_2015/article5.pdf |