Managerial Based on TQM in Delivering Quality Service Padang State University Library
Background of the study: TQM or commonly referred to as Total Quality Management organizational culture is focused on the achievement of quality and enhance sustainable manner through every activity of the organization. Purpose: This study specifically aims to: (1) determine the understanding of le...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Airlangga
2019-09-01
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| Series: | Record and Library Journal |
| Subjects: | |
| Online Access: | https://e-journal.unair.ac.id/RLJ/article/view/12051 |