A Comprehensive Analysis of Inter-Relationships among Overall Service Quality, Trust, Satisfaction and Learner’s Loyalty within the Supportive Vocational Education and Training
It is seen that education institutes use many techniques to increase the quality of the services being provided. However, as competition in the education sector has been rising dramatically, it is hard to differentiate the services offered. In this perspective, it is becoming hard to attract and kee...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Istanbul Commerce University
2017-06-01
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| Series: | International Journal of Commerce and Finance |
| Subjects: | |
| Online Access: | http://ijcf.ticaret.edu.tr/index.php/ijcf/article/view/23 |