Consumer experience and the role of promotion on the mobile device market

In this study, the influence of promotion and product quality on customers’ satisfaction was analyzed. The research was conducted via a survey. The goal of the paper was to define and analyze the correlation between variables such as advertising, product quality, brand loyalty and customer satisfact...

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Bibliographic Details
Main Authors: Bakator Mihalj 0000-0001-8540-2460, Borić Slađana
Format: Article
Language:English
Published: University of Novi Sad, Technical faculty Mihajlo Pupin, Zrenjanin 2017-01-01
Series:Journal of Engineering Management and Competitiveness
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2017/2334-96381701011B.pdf