An Affective Events Model of the Influence of the Physical Work Environment on Interpersonal Citizenship Behavior

Based on the Affective Events Theory (AET), this paper proposes a model of how the level of organizational citizenship behavior (OCB) directed at individuals (peers) (OCB-I) declines to the extent that physical conditions in offices make employees experience crowding perceptions and privacy invasion...

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Bibliographic Details
Main Authors: Pablo Zoghbi-Manrique-de-Lara, Maryamsadat Sharifiatashgah
Format: Article
Language:English
Published: Colegio Oficial de Psicólogos de Madrid 2020-03-01
Series:Journal of Work and Organizational Psychology
Subjects:
Online Access: https://journals.copmadrid.org/jwop/art/jwop2019a27