Helping spanish SMEs staff to develop their competence in writing business letters

This paper reports on the development of a website tool aimed at helping Spanish small and medium enterprises (SMEs) staff to write their commercial correspondence in English. It describes the steps involved in the tool system design process, making an emphasis on the methodological criteria and rat...

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Bibliographic Details
Main Authors: Isabel González-Pueyo, Carmen Foz-Gil
Format: Article
Language:English
Published: Universidad de Murcia 2009-06-01
Series:International Journal of English Studies (IJES)
Subjects:
Online Access:http://revistas.um.es/ijes/article/view/90631