CAN QUALITY STANDARDS INDIRECTLY IMPROVE EMPLOYEE'S WAGE: EMPIRICAL EVIDENCES FROM MONTENEGRO
In this paper we investigate the indirect effect of ISO 9000 adoption on employees' wage. Actually, the adoption of quality standards induces firm's re-organization, underlying improvement of work environment and employees' involvement. Therefore, in this paper, we analyze how work e...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2010-12-01
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Series: | International Journal for Quality Research |
Subjects: | |
Online Access: | http://www.ijqr.net/journal/v4-n4/9.pdf |