Sentiment classification of skewed shoppers' reviews using machine learning techniques, examining the textual features
Abstract With the speedy growth of online shopping, it has become of crucial importance for product makers to analyze, and handle a wealth of products' reviews. However, such a high volume of reviews, along with a wide variety of opinions, makes it hard for manufacturers to know exactly how the...
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| Format: | Article |
| Language: | English |
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Wiley
2021-01-01
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| Series: | Engineering Reports |
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| Online Access: | https://doi.org/10.1002/eng2.12280 |