Quality management in general surgery: a review of the literature

Introduction: Total quality management is a systematic approach focused on satisfying customers' expectations, identifying problems, analytically solving patient's problems and to implement continuous quality improvement. Method: Systematic review of the English language medical literature...

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Bibliographic Details
Main Authors: Mircea Beuran, Ionut Negoi, Sorin Paun, Mihaela Vartic, Bogdan Stoica, Ioan Tănase, Ruxandra Irina Negoi, Sorin Hostiuc
Format: Article
Published: Wolters Kluwer Medknow Publications 2014-01-01
Series:Journal of Acute Disease
Online Access:http://www.sciencedirect.com/science/article/pii/S2221618914600573