PERSEPSI WISATAWAN JEPANG TERHADAP KUALITAS PELAYANAN PRAMUWISATA JEPANG PADA PT. JTB BALI

The purpose of this research is to know how the perception from the tourist to the quality services Japan guide PT. JTB Bali and know complaints from quality service the guide so that the company can improve the quality of their service to the tourists. In this study used primary data and secondary...

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Bibliographic Details
Main Authors: Takahide Valentino, I Made Sendra, Luh Gede Leli Kusuma Dewi
Format: Article
Language:Indonesian
Published: Universitas Udayana 2019-01-01
Series:Jurnal IPTA
Online Access:https://ojs.unud.ac.id/index.php/pariwisata/article/view/45488