An empirical study on empowering private bank workers using EFQM
Empowering workers play an essential role on increasing productivity in any organization. The service industries such as insurance companies or banks mostly rely on their own people to retain their customers and incomes. The recent increasing trend on the number of private banks in Iran has increase...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Growing Science
2012-01-01
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Series: | Management Science Letters |
Subjects: | |
Online Access: | http://www.growingscience.com/msl/Vol2/msl_2011_58.pdf |