Hubungan Caring Perawat Terhadap Loyalitas Pasien di Rumah Sakit

Patient loyalty can affect hospital development, so it is necessary to control the influencing factors, one of them is by improving the quality of nursing services through a caring approach. The purpose of this study was to identify nurse’s caring at Palembang XX Hospital. Quantitative research meth...

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Bibliographic Details
Main Authors: Nur Afifah, Sri Yulia, Muliyadi Muliyadi
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Surakarta 2019-01-01
Series:Jurnal Berita Ilmu Keperawatan
Subjects:
Online Access:http://journals.ums.ac.id/index.php/BIK/article/view/4468