Reviewer's communication style in YouTube product-review videos: does it affect channel loyalty?

Product-review videos can be a promising marketing method. The popularity of using videos as a medium for product reviews is evidenced by the number of channels that are used to provide product reviews on multiple platforms. Reviewers can use various strategies to attract wider audiences and make th...

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Bibliographic Details
Main Authors: Widia Resti Fitriani, Arif Budi Mulyono, Achmad Nizar Hidayanto, Qorib Munajat
Format: Article
Language:English
Published: Elsevier 2020-09-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844020317230