Attitudinal orientation of first level managers for improvement of municipal service delivery: Experience of training intervention in Kolkata

This paper discusses a program of attitudinal orientation courses provided for functionaries of a large municipal corporation in India. Almost 450 Assistant Managers from the Kolkata Municipal Corporation took part in the training, which was held at the Administrative Training Institute (ATI) of th...

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Bibliographic Details
Main Authors: Uttam Kumar Roy, Arabinda Ghosh, Ranjan Kumar Chakravarti, Nisitendra Nath Som
Format: Article
Language:English
Published: UTS ePRESS 2010-07-01
Series:Commonwealth Journal of Local Governance
Online Access:https://learning-analytics.info/journals/index.php/cjlg/article/view/1626