Improving Emergency Department Through Business Process Redesign

The Emergency Departments (ED) of hospitals are poised for continuous improvement due to increasing demand. The ED are places where the efficiency of the services provided can save lives and therefore it should be seen as an area of maximum interest for process optimisation. This research aims at v...

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Bibliographic Details
Main Authors: Ruben Pereira, Luís Velez Lapão, Isaias Scalabrin Bianchi, Daniel Amaral
Format: Article
Language:English
Published: Australasian Association for Information Systems 2020-07-01
Series:Australasian Journal of Information Systems
Subjects:
Online Access:https://journal.acs.org.au/index.php/ajis/article/view/2679