Information Technologies in Complex Socio-Technical Systems Based on Functional Variability: A Case Study on HVAC Maintenance Work Orders

Information technology (IT) systems are known to promote improvements in quality and productivity of the work environments of complex and adaptive socio-technical systems that span hardware, community and software aspects. Systems development lies in eliciting and specifying requirements. However, c...

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Bibliographic Details
Main Authors: Ivenio T. de Souza, Ana Carolina Rosa, Mario C. R Vidal, Mohammad K. Najjar, Ahmed W A Hammad, Assed N. Haddad
Format: Article
Language:English
Published: MDPI AG 2021-01-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/11/3/1049