Service Quality and Non-Muslim Satisfaction Using Sharia Bank Products and Services
Some studies show that religious belief does not take effect affecting consumer using sharia bank products and services. This research has implemented six dimensions of Othman and Owen which modified five dimensions of Parasuraman with adding compliance dimension. The six dimensions of Othman &...
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Format: | Article |
Language: | English |
Published: |
IAIN Surakarta
2018-01-01
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Series: | Shirkah Journal of Economics and Business |
Subjects: | |
Online Access: | http://shirkah.or.id/new-ojs/index.php/home/article/download/39/25 |