Service Quality and Non-Muslim Satisfaction Using Sharia Bank Products and Services

Service Quality and Non-Muslim Satisfaction Using Sharia Bank Products and Services

Some studies show that religious belief does not take effect affecting consumer using sharia bank products and services. This research has implemented six dimensions of Othman and Owen which modified five dimensions of Parasuraman with adding compliance dimension. The six dimensions of Othman &...

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Bibliographic Details
Main Author: Nova Ch Mamuaya
Format: Article
Language:English
Published: IAIN Surakarta 2018-01-01
Series:Shirkah Journal of Economics and Business
Subjects:
Sharia Bank
non-Muslim
quality service
customer satisfaction
Manado
Online Access:http://shirkah.or.id/new-ojs/index.php/home/article/download/39/25

Internet

http://shirkah.or.id/new-ojs/index.php/home/article/download/39/25

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