Modeling Customer Lifetime Value Under Uncertain Environment.

Customer lifetime value (CLV) is an essential measure to determine the level of profitability of a customer to a firm. Customer relationship management treats CLV as the most significant factor for measuring the level of purchases and, consequently, the profitability of a given customer. This mot...

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Bibliographic Details
Main Authors: Eman AboElHamd, Mohamed Abdel-Basset, Hamed M. Shamma, Mohamed Saleh, Ihab El-Khodary
Format: Article
Language:English
Published: University of New Mexico 2021-01-01
Series:Neutrosophic Sets and Systems
Subjects:
Online Access:http://fs.unm.edu/NSS/ModelingCustomerLifetimeValue2.pdf